Programmable RCS Business Messaging API
The Programmable RCS Business API from EnableX helps businesses send and receive messages programmatically to/from users, connecting thousands of agents and bots to interact with customers.
Overview
Rich Communication Services (RCS) is the communication protocol for RBM.Communication between businesses and customers/users over RBM is carried out through messaging, i.e., sending and receiving messages. The RBM framework helps to effectively manage the processes around messaging through the following components:
- API: Its a Rest API Service with many API Collections/Routes used to initiate related transactions.
- Webhook: It's a Webhook over https to receive incoming messages, delivery notifications, status updates etc.
The subsequent sections provide a foundational understanding of the RCS Business API's capabilities, including:
Authentication methods for the RCS Business Messaging API
Specifies the base host and URL structure for API requests
Format and Types of responses from the RCS Business Messaging API
API endpoints available for managing messages, Templates, and Token
HTTPS-based webhook for receiving messages, delivery notifications, and status updates
Information on Agent use case guidelines and Template guidelines
Release Notes
For most recent information about new features and improvements in the WhatsApp Business API, see the Release Notes.