Miscellaneous Events Notifications

User Typing

When business is in a converstion with a user and user starts typing response, Business is notified through a Webhook Notification.

Notification JSON Format

{
	"agent": "{agent name}",
	"phone": "{sender phone}",
	"message_id" "{message id}",

	"type": "typing",
	
	"timestamp": "{send time in UTC}",
}

JSON Explanation

Key	Data Type	Description
`agent`	String	RBM Agent Name
`phone`	String	End User Phone No. Format: +6599999999 (65 is the Country Code, 99999999 is Phone No.)
`message_id`	String	Unique Message ID.
`type`	String	Value `typing` stands for User Typing notification.
`timestamp`	String	Timestamp in UTC. Format: 2024-06-24T06:42:16.950Z