Programmable WhatsApp Business API

Programmable WhatsApp Business API from EnableX helps a business send and receive messages programmatically to/from users, can connect thousands of agents and bots to interact with customers. Additionally, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms.


Communication between business and customer/users over WhatsApp Business Platform is carried out through messaging i.e. sending and receives messages. The WhatsApp Business API framework helps to effectively manage the processes around messaging through the following:

  • API: Its a Rest API Service with many API Collections/Routes used to initiate related transactions.
  • Webhook: It’s a Webhook over https to receive incoming messages, delivery notifications, status updates etc.

Basic understanding of the these covered in the following sections.

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